"I learned a lot about everyone’s role and their daily challenges—I am now better able to empathize."
- Kevin Thompson, Senior Product Manager, Canada at SureWerx
Ready, S.E.T., Empathize!
Empathy—one of the five ingredients of emotional intelligence (EQ)—is the ability and willingness to sense others’ emotions, understand their perspectives, and take an active interest in their concerns.
Learn the S.E.T. interaction (support, empathy, task) and try our empathy self-assessment . . . read more
Check out Renée's interview with Tim Reitsma from People Managing People where he picks the brains of experienced leaders, business owners, managers, and individual contributors to get their thoughts on how we can collectively build better workplaces.
It’s a hybrid world! Ensuring ongoing connection with your remote and hybrid teams is a must. We’ve compiled a list of our favourite eight workplace activities that promote company culture and connection that can be easily deployed online. Check them out!
The sudden shift to hybrid and remote work that began in 2020, in many cases, resulted in a decrease in the human element of the workplace. Now that managing work and learning in a dispersed work environment is here to stay, creating, or perhaps more appropriately “recreating,” a human-centric workplace may require . . . read more
Renée's recent chat with Wade Thomas on Aim to Win podcast explores what characteristics make up the qualities of high performing teams, where ego in leadership fits in, the importance of soft skills, and why she thinks the future of teams is exciting!
Dear Dr. Jim, How can I build an empathetic and cohesive hybrid team? - Charmaine*
Hi Charmaine*,
At Vivo Team we recommend getting together (virtually) at least three times a week, for no more than 10 to 15 minutes, depending on the size of your team, and doing a check in. We call this a D.O.S.E.—a direct ongoing swift encounter.
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