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Interactive Feedback

GUEST BLOG

These 3 F-Words Bring Out the Best in People

Written for and published by ZSA Legal Recruitment

Tough love in the workplace is a respectful, two-way conversation to help a person or team find better ways of doing things. Harness the power of the three Fs to inspire and engage people to improve their performance.

LEARN THE 3 F-WORDS

VIVO TEAM NEWS

Welcome to the New Vivo Team Website!

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We are thrilled to share our new website! Our team has been working to create a website that is user-friendly and packed with valuable learning and development content. We love feedback, so send us a note, and thank you for your continued support.

    CHECK IT OUT!

    LEARNING CENTRE

    Vivo Team Feedback Quiz

    Interactive Feedback Quiz

    How willing are you to give and receive interactive feedback? Take our quiz to see if you need to work on your feedback skills or if you are a feedback whiz!

    LEARN MORE

    PODCAST

    The Three F's

    Trench Leadership: A Podcast From the Front

    Trench Leadership Podcast ep. 67

    Renée talks about feedback, feedforward, and follow up and how we can use them to create and maintain the best teams possible. Listen now!

    LISTEN NOW

    ASK A COACH

    Feedback Insecurities

    Hi Vivo Team,
    My manager has been giving more regular feedback. I know she’s trying to be helpful and constructive. Why am I having such a tough time hearing it and feeling insecure?
    – George*

     

    Hi George,
    At Vivo Team we use the The Communication Loop, where there is the sender of the information and a receiver of the information.

     

    When somebody is sending a message about feedback it should be very succinct: “I noticed you have been late on your financial reports twice this month.” It is very short and it describes a behavior. Then, they should be quiet and wait for you to respond. Often managers actually talk too much. Consider if this might be the situation you are in.

     

    Another thing to consider, you might be getting a sense of, “it’s not so much what they are saying, but how they are saying it.” Or perhaps they do it at a time when you are busy, without asking if you have time to talk now. Maybe the sender of the message is inaccurate or is not being clear.

     

    On the receiver side, you may be busy and you feel like you are being interrupted. You may get defensive because you think you’ve been doing a good job, and if that’s the case the two of you should have what we call a feedforward conversation. Talk together about the issues and start moving toward finding better ways of doing things.

     

    Another issue could be some kind of expectation that originally was not set very clearly. If that’s the case talk to your manager to get clear on the expectations.

     

    It could even be that personally you often feel defensive. That’s an opportunity for you to work on your emotional intelligence and be more self-aware of your triggers.

     

    If you’re having a difficulty with the feedback it's best to have a conversation with your manager to clear this up. I would guess that it is probably a two-way street, so both of you should work on this together. 

     

    *names have been changed

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